Frequently asked questions
- For custom art: Gifs are sent digitally within a few days; Graffitis are shipped within 3 days via one of our carriers*; Stencils are shipped within 5 days via one of our carriers*. *If you live in the Paris or Lille region, I can give it to you in person - For posters, iphone cases or tote bags: We take about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel products. Then you should add shipping times on top of that. Speed and price depends on product type and destination. 97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.
Free shipping for posters, tote bags and iphone cases 😉 For stencils and graffitis, depends on the format you choose and the weight of the canvas.
Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product is received. For packages lost in transit, all claims must be submitted no more than 4 weeks after the estimated delivery date.
- Graffitis will be printed on A3 papers (art gallery quality) - Stencils are made on canvas either on 30x30 or 30x40 format.
We don't ship orders to Cuba, Iran, and North Korea. We ship internationally to all other countries!